***Orders are not processed during the weekends.***

How much are shipping costs ?

- If you live in Quebec or Ontario, you will be charged a delivery fee of $9.99 for standard-size items or $19.99 for large-size items.
- If you live elsewhere in Canada, you will be charged $29.99 for delivery.

How long does delivery take ?

Order processing times can vary from 1 to 3 days. An email with the details of your purchase will be sent immediately upon the finalization of your order. You will then receive a second email once your order has been processed. This email will include the tracking number for your package as well as the selected carrier that will deliver your order. Delivery times may vary by carrier.

Store Pickup

We offer you the possibility to pick up your purchase in store during our opening hours. In-store pick-up is free of charge. The processing time of your order may vary from 1 to 3 days. An email with all the information concerning your purchase will be sent to you immediately after the finalization of your order.

You will then receive a second email as soon as your order is processed. This email is a confirmation that your purchase is ready to be picked up.

You will need to come to the store with your order number and an ID with the same name that is on the card that was used to pay.

We ask that you pick up your order within 7 days of receiving the second email.

Can an order be cancelled ?

You can cancel your order only if it is still being processed, by sending an email to internet@sportechange.com. If your order has been processed, it cannot be cancelled. In this case, please refer to our return and refund policy.

What are the applicable taxes ?

Taxes are billed according to the order’s delivery address.
  • Alberta : 5%
  • British-Columbia : 5%
  • Prince Edward Island : 15%
  • Manitoba : 5%
  • New Brunswick: 15%
  • Nova Scotia : 15%
  • Nunavut : 5%
  • Ontario: 13%
  • Quebec: 5%
  • Quebec: 9.975%
  • Saskatchewan: 5%
  • Newfoundland and Labrador : 15%
  • Northwest Territories : 5%
  • Yukon: 5%
For all other questions please call us at (819) 770-6445 or email internet@sportechange.com